Contact Us
Support
The fastest way to reach us is by email. We aim to respond within 2 business days.
Billing & Pro subscriptions
For anything involving a payment — a refund request, a charge you don't recognise, or Pro not activating after a successful payment — email the address above and include:
- the email address registered on your CtrlDogma account, and
- your payment or order reference from the Razorpay receipt, if you have it.
Refund terms are set out in our Cancellation & Refund Policy.
Product feedback & bug reports
Found a broken problem, a wrong test case, or have an idea? Use the feedback form — it reaches us directly and is the best route for anything that isn't account- or billing-related.
Business details
CtrlDogma — an online platform for practising bioinformatics and computational biology, operated from India. All services are delivered digitally through ctrldogma.com. For any formal or legal correspondence, write to support@ctrldogma.com and we will respond with the appropriate details.